Careers

Job Title: Technical Sales Representative

Business Name: Connexus Industries Inc. 

Business Address: 27474 Gloucester Way, Langley, BC V4W 4A1

Work Location:  Langley, BC

Type of Position: Permanent, full-time

Salary: $67,000 to $75,000

Benefits: Group Insurance Benefits Program, Group Retirement Plan, Bonus Program

Language of Work: English

Connexus Industries is a leading provider of chain, manufacturer of lasers and metal detectors with offices in Langley BC, Quebec City and Acworth GA.

The Technical Sales Representative will work in our Langley office building strong relationships with clients, understanding their needs, and promoting our industrial chain, laser, and metal detector products. Excellent communication skills and product knowledge will contribute to driving sales growth and ensuring customer satisfaction.

Responsibilities:

• Build and maintain positive relationships with existing and potential customers.
• Act as the primary point of contact for customer inquiries, orders, and product information.
• Understand customer needs and provide appropriate product recommendations.
• Collaborate with the sales team to achieve sales targets and objectives.
• Respond to customer inquiries via phone, email, and other communication channels.
• Provide accurate and timely quotes, proposals, and order confirmations.
• Assist customers in selecting products that best meet their requirements.
• Process orders and ensure accurate and on-time delivery.
• Address customer concerns and provide effective solutions to resolve issues.
• Keep accurate records of customer interactions and sales activities in the CRM system.
• Stay informed about product updates, industry trends, and competitor activities.
• Participate in sales training programs to enhance product knowledge and sales skills.

Qualifications:

• Trade qualifications such as millwright or mechanic, or related field. 
• 5+ years experience in technical sales roles, preferably in industrial or manufacturing sectors.
• Excellent communication and interpersonal skills.
• 2+ years experience in using PowerBI for analysing sales.
• Territory and account management experience.
• Experience working with customers on failure analysis.
• Presenting (PowerPoint) company capability to large audience.
• Strong problem-solving skills and ability to handle customer concerns effectively.
• Basic computer skills, including proficiency in Microsoft Office and CRM software.
• Detail-oriented with good organizational abilities.
• Strong time management skills and the ability to prioritize tasks.
• Positive and proactive attitude towards learning and self-improvement.